( ) As he has in previous years, Jason Snell has asked some Apple watchers to provide feedback on the company’s performance for the past year. Hardware reliability, software quality and the company’s environmental and social initiatives scored worse than in previous years. “This is not an illusion,” wrote Dr. Drang. “Apple’s software quality is dropping, and they don’t seem to recognize it. I understand that there’s much, much more to keep track of now than there ever has been,…
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