Yesterday I deactivated my Facebook account. I deal with anxiety in my way. With all the news about COVID-19, I started to feel anxious, not about the risk of the virus itself, but the future for myself and my children. Some people assume or believe that we all "should" deal with the situation the same…Continue Reading
There is a disconnect between the USA Congress, FBI, DOJ and industry regulatory bodies on encryption. The minute there is a data breach, Congress wants answers and results. That same congress along with the FBI is scaring people into supporting backdoors in everything while the Defense Department argues that robust encryption is necessary for national…Continue Reading
Privacy advocates tried to explain that persuasion was just the tip of the iceberg. Commercial databases were juicy targets for spies and identity thieves, to say nothing of blackmail for people whose data-trails revealed socially risky sexual practices, religious beliefs, or political views.
Now we’re living through the techlash, and finally people are coming back to the privacy advocates, saying we were right all along; given enough surveillance, companies can sell us anything: Brexit, Trump, ethnic cleansing in Myanmar, and successful election bids for absolute bastards like Turkey’s Erdogan and Hungary’s Orban.
It’s great that the privacy-matters message is finally reaching a wider audience, and it’s exciting to think that we’re approaching a tipping point for indifference to privacy and surveillance.
But while the acknowledgment of the problem of Big Tech is most welcome, I am worried that the diagnosis is wrong.
The problem is that we’re confusing automated persuasion with automated targeting. Laughable lies about Brexit, Mexican rapists, and creeping Sharia law didn’t convince otherwise sensible people that up was down and the sky was green.
Rather, the sophisticated targeting systems available through Facebook, Google, Twitter, and other Big Tech ad platforms made it easy to find the racist, xenophobic, fearful, angry people who wanted to believe that foreigners were destroying their country while being bankrolled by George Soros.
What will the U.S. do about Facebook and Google?
Some people would like to see the companies broken up. They propose surgical cuts: Facebook must relinquish WhatsApp and Instagram, while parent company Alphabet could spin off feeder products from advertising-funded search.
On what grounds? We know that bigness per se is no crime. Are these companies "essential facilities" that left fewer, more expensive options for consumers?
The problem is that many of these companies' products cost us nothing, at least in terms of dollars. It doesn't look like Facebook or Google have been lowering product quality, either. In general, there's a lot of competition when it comes to social media platforms and search, even if people choose not to use them very much.