If you’re a human being and you’ve ever given or received feedback, read this humdinger of a Harvard Business Review article. This is the second article on feedback that I have read this week. Would love to have a dialogue about this.
My favourite part of the article is this one paragraph.
... although science has long since proven that we are colour-blind, in the business world we assume we’re clear-eyed. Deep down we don’t think we make very many errors at all. We think we’re reliable raters of others. We think we’re a source of truth. We aren’t. We’re a source of error.
Emphasis mine.
