Open offices make people talk less and email more

Open offices make people talk less and email more

Open-plan offices have taken off because of a desire to increase interaction and collaboration among workers. But an innovative new study has found that employees in open-plan offices spend 73% less time in face-to-face interactions. Email and messaging use shot up by over 67%.

 

The study is the first to track the impacts of open-plan offices using objective measures of communication. It used electronic badges and microphones to monitor interactions among employees and tracked changes in email use.

 

The findings build on previous research, which has found, for instance, open-plan work environments compromise employees’ ability to focus and concentrate on their work.

Author: Khürt Williams

I work in application security architecture and I live in Montgomery Township, New Jersey with my wife Bhavna. Passionate about photography, you’ll find me writing about cybersecurity, tropical aquariums, terrariums, hiking, craft breweries, and capturing birds on camera. My prose is like a caffeinated squirrel—fast, unpredictable, and occasionally insightful.